The roots of the title, “Concierge” are from the Latin word conserves. The word itself is French, meaning “keeper of the keys.”  During the Middle Ages, concierges did just that.  When castles across Europe hosted  visiting royalty and nobles, the concierge kept the keys to the castle quarters, and ensured that guests had their needs provided for during their stay.
The contemporary evolution of “Concierge” now includes being a personal/corporate assistant; a trusted support person or team who can complete tasks such as shopping, errands, party planning, project management, secretarial services, travel arrangements, and offering any other service that may improve the quality of life.